Privacy

Privacy Policy

Last updated: August 2026

This Privacy Policy describes how Vokey, a product of Capslock Marketplaces Private Limited ("we", "us", or "our"), collects, uses, and protects your information when you use the Vokey mobile application and related services (the "Service").

By using Vokey, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Vokey provides voice lock/unlock and find-my-phone features. Where data is processed to operate the Service, it is handled as follows:

a. Account Information (if provided)

• Mobile number or email address (for account creation, if applicable)
• Display name or profile preferences

b. Device & Permission Data

• Microphone audio processed on-device or as needed to detect voice commands and claps
• Device and OS information
• App settings such as custom phrases and feature toggles

c. Usage Data

• App interactions (features used, lock/unlock and locate events in aggregate)
• Payment transaction references via Google Play (no card details are stored by us)

d. Voice Processing

Microphone access is required for voice commands and clap detection. We do not sell your audio. Processing is limited to providing and improving the lock, unlock, and locate features described in the app.

2. How We Use Your Information

We use your information to:

• Deliver voice lock/unlock, clap detect, and find-my-phone (ring, flash, vibrate) features
• Remember your commands, settings, and preferences
• Improve app performance and features
• Provide customer support and service notifications
• Process in-app purchases via Google Play
• Analyze usage trends to enhance the product

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We do not share data with third parties except:

• Google Play for billing and subscription management
• Analytics tools (e.g., Firebase) for aggregated usage insights
• Service providers under confidentiality obligations, only to support operations

We may disclose data if required by law or to protect our rights, users, or others' safety.

4. Data Security

Data is encrypted in transit. We implement technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we advise users to take appropriate precautions.

5. Your Rights

As a user, you have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal and operational needs)
• Withdraw consent to promotional communications
• Revoke microphone and other permissions in system settings (which may limit features)

You can request changes or deletion by contacting us at hello@capslockmarketplaces.com

6. Data Deletion Policy

a. Your Right to Delete Data

You have the right to request the deletion of your personal data at any time. We are committed to honoring such requests in accordance with applicable privacy laws.

b. How to Request Data Deletion

To request deletion of your data, you can:

• Email us at hello@capslockmarketplaces.com with the subject line "Data Deletion Request"
• Include your registered mobile number and email address (if applicable) for verification
• Use the in-app account deletion feature (if available)

c. What Data Will Be Deleted

Upon verification of your identity, we will delete:

• Your personal information (name, mobile number, email address)
• Your app settings, phrases, and preferences stored with us
• App usage and interaction data
• Payment history (subject to legal retention requirements)

d. Data Retention Exceptions

Some data may be retained for legitimate business purposes, including:

• Transaction records required for tax and accounting purposes (up to 7 years)
• Data necessary to comply with legal obligations
• Anonymized and aggregated data that cannot identify you personally

e. Processing Timeline

We will process your data deletion request within:

• 30 days for standard requests
• Up to 60 days for complex requests involving multiple systems

You will receive confirmation once the deletion is complete.

⚠️ Important Note:

Deleting your data is irreversible. Once deleted, you will lose access to your account settings and associated data. If you wish to use Vokey again, you may need to set up the app again or create a new account.

7. Children's Privacy

Vokey is not intended for users under the age of 13. We do not knowingly collect data from children. If a parent or guardian becomes aware that their child has provided us with information, please contact us to remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notifications. Continued use of the app post changes implies acceptance of the revised policy.

9. Contact Us